Why consumers should protect telecom infrastructure – NCC

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By Chinenye Anuforo, Lagos

The Nigerian Communications Commission (NCC) has emphasised the need for telecommunications consumers in Nigeria to ensure effective protection of telecommunications infrastructure.

The Commission at a sensitisation programme organised at Wannune, Tarka Local Government Area of Benue State, said this is important to sustain and improve on the quality-of-service delivery by the service providers.

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According to the Commission, aside from the role of the law enforcement agencies in protecting telecom infrastructure, the consumers, who are the subscribers and ultimate users of telecom services, have an obligation to do everything to protect telecoms infrastructure in their environment. These include the base transceiver stations (BTS), the underground fibre optic cable, as well as associated infrastructure.

Addressing audience at the programme, the Director, Zonal Operations, NCC, Amina Shehu, decried the problem of vandalism caused to telecom infrastructure which often result in poor quality of service delivery to the end users.

‘One of the major challenges to quality of service that operator provides to you, is vandalism of telecom infrastructure, such as Base Transceiver Stations (BTS). Others are theft, hostility from some host communities, which have continued to pose a major setback to the industry. Therefore, it is imperative for the public to regard telecom facilities as collectively-owned infrastructure that are crucial and essential for the provision of efficient and acceptable telecom services. The more reason these facilities need to be adequately protected,’ she urged.

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While imploring the indigenes of Tarka Local Government Area of Benue State to ensure that they protect telecom facilities in their community, Shehu, who was represented at the event by an Assistant Director, Zonal Operations, NCC, Abubakar Usman, further enjoined the consumers to always alert law enforcement agencies close to them once they suspect any act of vandalism, theft or other suspicious activities directed at telecom infrastructure because such nefarious activities have implications for quality of service delivery in the communities.

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Shehu underscored the centrality of telecommunications sector to the economy and she also informed the audience that in the last 15 years, telecom has been a major contributor to the nation’s economic growth and development. The Director Zonal Operations said the Commission will continue to collaborate with relevant agencies and keep sensitising the consumers on their role in ensuring the security of telecom infrastructure.

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One issue Shehu discussed in her speech was the misinformation about Electromagnetic Frequency (EMF) radiation emanating from telecommunications infrastructure which she asserted was not harmful according to studies conducted by the International Telecommunication Union (ITU), World Health Organisation (WHO) and the International Commission for Non-Ionising Radiation Protection (ICNIRP).

Shehu stated that the overall objective of the event is to sensitise members of the public on the need to protect telecommunication infrastructure, and more importantly, to correct the misconception people have about the effect of radio magnetic waves on human health.

‘So, the Commission is saying again to you that there is no scientific evidence yet that shows that radiation from telecom masts constitute health hazards to human and we want you to help spread this information to those that are not here,’ she said.

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